{
  "stats": {
    "inquiries": 128,
    "ai_replied": 103,
    "need_human": 9,
    "est_saved": "¥2,860"
  },
  "hot_questions": [
    {"q": "有没有现货？今晚能发吗", "n": 34, "tag": "hot"},
    {"q": "退换货运费谁承担", "n": 21, "tag": "hot"},
    {"q": "这款和旗舰差在哪", "n": 18, "tag": "new"},
    {"q": "支持开专票吗", "n": 11, "tag": ""},
    {"q": "直播间优惠还能叠加券吗", "n": 9, "tag": "new"}
  ],
  "generated_at": "2026-11-04T15:40:00Z",
  "mode": "mock"
}